Online Dispute Resolution (Art. 14 para. 1 ODR Regulation)
A platform for online dispute resolution is provided by the European Commission at ec.europa.eu/consumers/odr/
When the order is complete, your online ticket will be displayed for printing (print@home). In addition you get a confirmation email incl. the link to reprint your ticket(s).
All ticket holders have the right of free travel to and from the fairground with the services of the central German transport association (MDV) on the day of visit in selected tariff zones.